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Virtual Receptionist for a Real Estate Team

We just finished a Virtual Receptionist system for a real estate team of three women that are specialists in short sales. They needed one central phone number to advertise on their brochures, website,...

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How to setup a phone tree

I had a referral from an associate to a doctor who needed an auto attendant "phone tree". He needed to have a caller make a selection to reach different people in his offices. The phone tree he...

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Phone Tree Operation - 5 Features for an Auto Attendant

The menu for your office auto attendant phone tree should have these five basic operational features included to make it easy for your callers to navigate and reach the person or department they need....

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Functions of an Auto Attendant

You may have questions concerning the benefits of having an auto attendant take over the phone answering responsibilities in your office. Additionally, you most likely have questions concerning what an...

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Choosing the Right Auto Attendant for your Medical Office

If you’re the office manager for a doctor’s office, or the actual doctor, then you are probably interested in cost effective method of making sure all calls coming into the practice are beings...

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Adding a HIPAA Compliant Phone Service

Adding a HIPAA Compliant Phone Service Complying with HIPAA requires certain procedures in the office but the system still needs to be useful for the staff and the callers. Interested in a phone...

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The Benefits of Using an Auto Attendant

The Benefits of Using an Auto Attendant Here are the main benefits a business can have when using an Auto Attendant in their office. If you are managing a growing business, you may be asking yourself...

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Virtual Upgrade to Existing Phone System is More Efficient

Virtual Upgrade for Existing Phone System is More Efficient Than Upgrading Internal Equipment Making an upgrade to a phone system in a small office can be frustrating trying to get the features you...

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Urgent Call Phone Tree for Small Businesses

Urgent Call Phone Tree for Small Businesses Urgent call forwarding can be difficult to setup and manage for small businesses. There are many professions that need to have an option for callers to reach...

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Hang Up & Redial vs. One Digit Dialing

Hang Up & Redial vs. One Digit Dialing Think of how often you call a business and listen to their voice mail greeting only to find out you need to hang up and redial a different number to reach the...

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